Vendor and Employee Access

The Vendors page allows operators to add and manage vendors or employees who need access to gates, doors, or other access points through Tenant Connect®.

Vendors Overview

The Vendors page displays all vendors or employees that have been added to Tenant Connect. For each record, operators can view:

Status
Vendor or employee name
Phone number
Assigned facilities
Access code

Operators can also:

Select Add Vendor to create a new vendor or employee.
Select Bulk Add to add multiple vendors or employees at once.
Select Edit to update an existing vendor or employee.
Select Delete to remove a vendor or employee.

Add a Vendor or Employee

To add a vendor or employee: Tenant Connect → Vendors

Select Add Vendor or Bulk Add.
Add the required information, including:
- Vendor Type — Identifies the type of vendor or employee.
- Name — Displays throughout Tenant Connect.
- Phone Number — Used when the vendor or employee signs in through the tenant-facing portal.
- Access Code — Identifies the vendor or employee in Gate Access Logs.
- Assigned Facilities — Determines which facilities the vendor or employee can access.
Select Save Changes.
The vendor or employee is added to the Vendors list and can access entry points through Tenant Connect.

24-Hour Access: Vendor and employee access is not restricted by Access Hour Templates. Once assigned to a facility, vendors and employees have 24-hour access to that facility, regardless of the facility's configured access hours.

For more information about what vendors and employees see, see Vendor or Employee Login.