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Customize Company Settings

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The Company Settings page allows users to customize how Tenant Connect® behaves for tenants across their facilities. From this page, users can configure payment options, move-out preferences, and facility contact methods to create a tenant experience that aligns with their operational needs.

To manage Company Settings: Tenant Connect → Company Settings

Company Settings Overview

  • Payment Settings: Configure how payment options are displayed throughout the tenant experience. Payment settings allow users to:

    • Control how many months tenants can prepay.
    • Configure how Autopay is presented during the payment flow.
    • Enable or disable the Auction Buyer workflow.

  • Notification Settings: Configure how tenants initiate the move-out process and how your facility is notified. Notification settings allow users to:

    • Enable or disable tenant-initiated move-outs.
    • Require tenants to submit unit photos during move-out.
    • Configure the email address that receives move-out notifications.
  • Support Settings: Configure how tenants contact your facility from Tenant Connect. Support settings allow users to: 
    • Display or hide the facility phone number.
    • Display or hide the Email Us option.
    • Control which contact methods are available to tenants.