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Integrate a Facility with SiteLink

To connect your DaVinci Lock® facility to SiteLink:

  1. Sign in to your DaVinci Lock® account.

  2. Before integrating an existing facility, add a payment method and review your invoice groups. Integrated facilities are automatically assigned to the Default invoice group unless you choose to assign them to a different group. Please note that starting the integration will enroll the facility in a subscription.
    You can review the Subscription FAQs for additional billing information.

  3. Click the “Corporate Control Center” icon.
  4. Click “Permissions: API Users and Rights”.
  5. Create a new API user specific to the DaVinci Lock® integration.

 6.  Adjust the settings:

  • Check “All sites”
  • Check “API Reports” 
  • Check “API Regular”
  • Create a “User Name”
  • Create a “Password”, and select password expiration settings
  • Allow “Log on times”- 7 days a week, 24-hour access
  • Note the “Corporate Code”
  • Note the “Location Code” from “Store Information” for each facility

7. Review the Logon Security box to determine requirements around credit card security standards and forced password reset every 90 days. Click "Save".

8. To ensure tenants receive SMS notifications from DaVinci Lock® with unlock codes for new unit rentals or following payment of a delinquent balance, log in to SiteLink, click "Company", then "Setup". In the "Site Setup" panel, click "Tenant Defaults", navigate to the "Primary Address" panel, and update settings: 

  • Check the box for "Mobile Phone".
  • Enter "001" for the "Mobile Country Code".
  • Check the box for "SMS Opt in".
  • Click "Save" for "Save Country Code and SMS Opt-in To All Tenants".
  • Click "OK".

9.  Sign in to your DaVinci Lock® account.

10. Click “Facilities” and add a facility or locate the facility to be updated.

11. Select "SiteLink" as the facility management software and add the “Corporate Code”, “Location Code”, “Corporate Username”, and “Corporate Password” from SiteLink.

12. Click “Submit” to save. 

  • If successful, you will receive a notification stating “Facility successfully updated”.
  • If unsuccessful, you will receive a notification stating “Facility successfully updated. However, the entered SiteLink Facility ID could not be resolved”. If this happens, confirm the API User has both API Regular and API All Reports permissions checked. If they do, then make sure the information you provided was correct.


Congratulations! DaVinci Lock® is now connected to SiteLink.

Next: Features by FMS Platform