Customer Support

We're here to help! You can reach the DaVinci Lock® support team by emailing us at support@davincilock.com. If readily available, please include company and facility name, facility management software platform (if integrated), lock serial number (if applicable), photos or screenshots, and any additional relevant information. We will respond to your inquiry as quickly as possible. If you prefer to speak with someone on the phone, please include the best contact number to reach you in the body of your email and a representative will return your request within normal business hours.