Lock Statuses

A locks status can be updated to reflect one of the following:

Status	Description	Type
Available	The lock is available and not currently being used. When a new rental/delinquent payment is completed, update the lock from "Assigned Vacant" or "Assigned Overlock" back to "Available" before reassigning to another unit. This ensures the unlock code is removed from the original unit in your facility management software (FMS).	Unassigned
Assigned Vacant	The lock is securing a vacant unit. *Unlock and New Rental notification is sent out to tenant if integrated with your facility management software (FMS) and enabled.	Assigned
Assigned Overlock	The lock is securing to a delinquent unit. *Unlock and Delinquency Paid notification is sent to tenant if integrated with your facility management software (FMS) and enabled.	Assigned
Returned to Dropbox	The lock is assumed to have been returned to a drop box or a manager at the facility.	Assigned
Tenant Using Lock	The lock is being used by a tenant. For security, unlock codes for locks in the "tenant using lock" status display ***, designed to limit access to unlock codes based on user role. All users, except client personnel, can retrieve the unlock code by clicking on the eye. Any time an unlock code for a lock in the "tenant using lock" status is retrieved, a record will appear in the lock's log history.	Assigned
Assigned Auction	The lock is securing to a unit being auctioned. *Notifications are not sent to tenants after payment.	Assigned
On Dropbox	The lock is securing a drop box.	Assigned
Assigned Other	The lock is being used in another capacity not listed.	Assigned
Assigned Vendor	The lock is being used by a vendor.	Assigned
Damaged	The lock is damaged and cannot be used.	Unassigned
Lost	The lock cannot be found.	Unassigned
Unscannable	The lock is unscannable and not being used.	Unassigned

*As a security feature, unlock codes for locks in the "tenant using lock" status display ****, designed to limit access to unlock codes based on user role. All users, except client personnel, can retrieve the unlock code by clicking on the eye. Any time an unlock code for a lock in the "tenant using lock" status is retrieved, a record will appear in the lock's log history.