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Move-Out Notification Settings

The Notification section in Company Settings controls where move-out notification emails are sent in Tenant Connect®. Notifications are sent when:

  • A tenant submits a move-out photo.
  • An auction buyer submits a completed auction move-out.

Open Notification Settings

To view or update move-out notification settings: Company SettingsNotification

Move-Out Notification Email

The Move-Out Notifications setting determines who receives move-out notification emails. Choose one of the following options:

  • Facility Manager — Sends notifications to the facility manager email address configured in the Facility Management Software (FMS).
  • Specific Email — Sends notifications for all facilities to the email address entered in this field.

Before saving, verify that the selected email address is actively monitored by staff responsible for reviewing move-out submissions.

When Notifications Are Sent

Move-out notification emails are sent when:

  • A tenant submits a move-out photo through Tenant Connect.
  • An auction buyer submits a photo to complete an auction move-out.

For more information about these workflows, see Move-Out Notice Submission and Auction Buyers.