Any locks in the "Returned to Dropbox" status can be viewed via a report on the DaVinci Lock® portal. The process returned locks report can be used as a tool to confirm lock inventory and determine if any fees need to be applied to tenant accounts for lost or damaged locks, lock rentals, etc.
To process locks that have been returned:
1. Sign in to your DaVinci Lock® account.
2. Click "Locks", navigate to the "Process Returned" tab.
3. Filter the report by date or facility.
4. Confirm the locks have been physically returned.
5. Update lock status.
6. Select a user to receive the report via email.
7. Click "Process & Send Email".
