Tenant notifications are determined by the specific facility management software (FMS) and subscription tier of the account. All subscription tiers include automated tenant notifications when integrated with an FMS. With a Plus+ or Premium subscription, tenants can also retrieve combination(s) via the Text-to-Release feature, if enabled.
storEDGE, SiteLink, Easy Storage Solutions, & Self Storage Manager Cloud
Upon paying their account balance, tenants will receive an SMS or email notification from DaVinci Lock® with the name of the facility and combination(s) for their unit(s). To ensure tenants receive their combination(s), they must be opted into SMS notifications. No additional action is required to enable this feature. Tenants can also request combination(s) via the OverlockRelease.com portal, if enabled.
Hummingbird & Web Self Storage
Upon paying their account balance, tenants will receive an SMS or email notification from DaVinci Lock® with the name of the facility and combination(s) for their unit(s). To ensure tenants receive their combination(s), confirm that they have opted into SMS notifications. No additional action is required to enable this feature.
Self Storage Manager Legacy
To enable tenant notifications for delinquencies, log in to Self Storage Manager, navigate to system settings > SMS. Add the SMS phone number, SMS Auth ID, SMS Token, and save. For information on how to provide notification of combinations(s) for new tenants, contact Self Storage Manager Legacy Support.
DoorSwap (formerly DomicoCloud)
For information on how to provide notification of combinations(s) for new tenants, contact DoorSwap Support.
6Storage
For information on how to provide notification of combinations(s) for new tenants, contact 6Storage Support.